Update Notice: This Privacy Policy was updated in January 2026 to reflect spade66's latest practices in user data management. Continued use of this website means you agree to the terms stated here.
This Privacy Policy is issued by spade66, an online casino and sports betting platform operating under international licensing. We understand that your personal information is a trust placed in us, and we are fully responsible for protecting it.
This document explains in detail how spade66 collects, processes, stores, protects and shares your personal information when you use our website, register an account, make deposits or withdrawals, and interact with any of our services.
By registering an account or using any spade66 service, you confirm that you have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.
Important: The spade66 platform is only open to individuals aged 21 and above. We collect age verification information as part of the registration and service compliance process.
spade66 collects various categories of information to ensure the services we offer function properly, securely and in compliance with international licensing requirements. This information is collected only for legitimate and necessary purposes.
Information you provide directly:
- Full name and identity card number (MyKad) or passport for identity verification
- Email address and mobile phone number for account communications
- Date of birth to confirm you meet the age requirement of 21 years
- Residential address information during account registration
- Payment method details used for deposits and withdrawals
- Communications you send to our customer support team
Information collected automatically:
- Device IP address and general geographic location information
- Web browser type, operating system and device type used
- Game activity logs, betting history and financial transaction records
- Session data including access times and pages visited
- Cookie information and equivalent session tracking technologies
Every piece of information we collect has a clear and specific purpose. spade66 does not use user data for any purpose beyond what is stated in this policy without obtaining additional consent from you.
- Processing account registration and verifying user identity in line with compliance requirements
- Processing deposits, withdrawals and any financial transactions on the platform
- Sending important notifications related to accounts, transactions and service updates
- Providing effective 24/7 customer support in Malay and English
- Monitoring game activity to detect fraud and suspicious transactions
- Ensuring compliance with international licensing requirements and relevant laws
- Improving and developing new features on the spade66 platform
- Informing users about promotions and bonuses relevant to their preferences
spade66 also uses activity data to detect signs of gambling problems to support its responsible gambling programme. This is part of our commitment to user well-being.
spade66 does not sell, rent or disclose users' personal information to third parties for their own commercial interests. However, there are limited situations where data sharing is necessary for platform operations.
Situations where data may be shared:
- Payment providers: Transaction information is shared with e-wallet providers, DuitNow and other payment platforms to process deposits and withdrawals securely
- Game software providers: Technically required game session data is shared with licensed game providers to run games
- Regulatory authorities: spade66 will disclose required information to licensed authorities when mandated by law or compliance requirements
- Fraud prevention: Information may be shared with recognised third-party verification services to detect and prevent fraudulent activity
- Legal advisers: In cases of legal action or disputes, relevant information may be shared with our legal advisers
All third parties with whom we share data are bound by strict confidentiality agreements and are required to process that data only for the specified purposes.
The security of user information is spade66's highest priority. We invest in robust security infrastructure and follow industry best practices to ensure your data is protected at all times.
- 256-bit SSL encryption for all communications between browser and server
- Two-factor authentication (2FA) available for additional account protection
- 24/7 monitoring of our systems to detect any suspicious activity
- Firewalls and intrusion detection systems updated on a regular basis
- User passwords are stored in cryptographic hash form — unreadable by anyone
- Internal and external security audits conducted regularly by independent experts
While we take all reasonable precautions, no technology system can be guaranteed 100% secure. We encourage users to also take their own protective steps, such as using strong passwords and not sharing login information with anyone.
spade66 uses cookies and equivalent tracking technologies to improve the user experience, maintain session security and analyse how our website is used. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: Required for basic website operation and login session authentication. Cannot be disabled without affecting platform functionality
- Preference Cookies: Saves your language, currency and display preferences for a more personalised experience
- Analytics Cookies: Helps us understand website usage patterns to improve our services, without directly identifying individuals
- Security Cookies: Used to detect suspicious login attempts and protect accounts from unauthorised access
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the spade66 platform.
As a spade66 user, you have several rights regarding your personal information. We are committed to making it easy to exercise these rights through our customer support channels, which operate 24/7.
Right of Access
You may request a copy of the personal information we hold about your account at any time.
Right of Rectification
If the information we hold is inaccurate or incomplete, you have the right to request an immediate correction.
Right of Erasure
You may request deletion of your personal data, subject to record retention obligations set by licensing compliance requirements.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You may request your personal data in a machine-readable format for transfer to another platform.
Right to Restriction
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact the spade66 customer support team via live chat or email. We will process your request promptly in accordance with established procedures.
spade66 supports several payment methods for deposits and withdrawals in Malaysia, including Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrencies (USDT, BTC, ETH).
All financial transactions on the spade66 platform are processed through payment gateways that comply with industry security standards. We do not store full bank account numbers or sensitive payment card information on our servers.
- All transactions are encrypted and processed through secure channels
- Identity verification is required to confirm ownership of the payment method
- Transaction records are retained for the period specified by licensing compliance requirements
- Transaction monitoring systems operate around the clock to detect unusual activity
The minimum deposit is RM50 and the minimum withdrawal is RM100. Withdrawals are typically processed within 1 hour. We encourage users to always verify transaction details before confirming any payment.
spade66 is a platform intended exclusively for individuals aged 21 and above. We take the enforcement of this age limit seriously as part of our commitment to responsible gambling.
We do not knowingly collect, process or store any personal information of individuals under the age of 21. If we find that information belonging to someone who has not reached this age limit has been collected, we will immediately delete that information and close the relevant account.
Parents and guardians are encouraged to use appropriate parental control software to prevent children from accessing online gambling platforms. If you suspect that someone under the age limit is using our platform, please contact our customer support immediately.
spade66 reserves the right to update or amend this Privacy Policy from time to time. Changes may be made in response to changes in law, licensing requirements, technological developments or new industry practices.
When material changes are made to this policy, we will notify registered users via email or in-platform notification at least seven days before the changes take effect. For minor changes, a notice will be displayed at the top of this page.
The "Updated" date at the top of this policy reflects the most recent date changes were made. Continued use of the spade66 platform after the effective date of any changes is considered acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact the spade66 team.
Our customer support team operates 24/7 and can be reached in both Malay and English through the following channels:
- Live Chat: Available directly on the platform, with immediate responses from our team
- Email: [email protected]
For specific privacy inquiries and data rights requests, please clearly state what you need in your message so our team can process your request more quickly and accurately.
We aim to respond to all privacy inquiries as thoroughly as possible. For issues that require in-depth review, the process may take a few working days depending on the complexity of the request.